If this is your first purchase with us and you didn't receive your login information, would you check your spam folder? Your login details may have filtered straight to SPAM.If you still don't see your login information, please contact us so that we can help you get to your class as soon as possible.
I have purchased the course and the community, but I'm not sure where to log in.
If you have specific questions about your course access or community membership, please reach out and contact us here.
My video player isn't working. How do I fix this?
When this issue has popped up, our video platform recommends the following:
Clear your browser's cache and cookies
Make sure cookies are enabled
Quit your browser and re-open
Reboot wifi and modem/browser
Our course platform uses Wistia, so you may also have some blocking enabled on your browsers that could be preventing the video from showing up. Go to this Wistia demonstration page and scroll down a little, can you see and play the video under the yellow "Get Started" button? If not, your browser may be blocking Wistia. You may be able to edit your computer settings, reach out to Wistia for assistance, or can consider using a different device or browser to see if that helps.
If you’ve tried all of these things and you’re still struggling, please contact us so that we can help you figure out next steps!
How do I log in?
To access your Raising Little Talkers course, simply go to our login page and enter your login credentials.
Forgot Your Password? Enter your email address in the password reset form. You'll receive an email shortly allowing you to reset your password.
Do you have closed caption for your courses?
Yes! In English and Spanish. When you get into your videos, you'll just need to click the CC icon. Here's what it looks like:
I haven't received a response to my email.
Our email team does our best to respond within 24-48 hours. If you haven't received a response, please check your spam and promotions folder for our reply as sometimes our responses are filtered.If you filled out the contact form, try sending us another message directly from your email account. Just send it to support@raisinglittletalkers.com.
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